Core Sales Strengths
Core Engineering Strengths
2015 - CurrentWatchGuard Technologies
Senior Sales Engineer
Provide excellent technical support and backup to the TAM and CAM Team.
Respond to RFP’s and tender requests with a high level of detail to lead to successful sales
Build security frameworks to assist the channel in winning deals.
Meet and exceed sales quotas and targets.
Build, develop and deliver keynote presentations to large audiences on the subject of security and business best practice.
Work with senior management to build and deliver a pipeline and forecast that is accurate and achievable.
Keep up to date with the fast-evolving security space from a technical perspective.
Be a technical evangelist for the large product portfolio maintained at WatchGuard.
Top 20% of Sales, 2016, 2017, 2018
Awarded Presidents Club 2017, 2018, 2019
Sales Engineer of the Year APAC: 2017, 2019
Double digit growth in my territory three years running.
Appointment to Senior Sales Engineer APAC
Primary Guest Speaker for events on behalf of ANZ
Built a very strong reseller network where I am seen as a trusted advisor regarding general technology, not just security
2008 - 2015Schepisi Communications
Voice and Data Specialist / IT Manager
Providing technical pre-sales advice to the national pre-sales team on the full product suite particularly in tender responses to ensure they are complete and achievable and that customers technical requirements are met.
Head technician providing support to both customers and the internal technical team to implement the products sold under the Schepisi portfolio.
Partner with the internal senior management team to develop, implement and support the national IT infrastructure.
Partner with Telstra on large enterprise and government customers to implement Unified Communications across a number of technologies including, but not limited to, mobility, voice, video and data.
Develop and train staff and customers on new products.
Designed and implemented a national telephone system across 5 sights with complex IVRs and call routing while assisting a third party carriage vendor in implementing structured QOS and network routing for a national travel agent.
Designed and implemented a sixty-seat contact centre with full telephone banking integration including carriage network, local network and branch office telephony system for a large credit union.
Championed and implemented a new help desk ticketing system for the technical department leading to greater accountability of staff hours, increased support level and statistics/reporting provided to customers and management.
WebSafetyNet was an Australian owned and developed education network spcialising inthe development of educational material and products that assist parents in providing a cleaner, safer and more friendly internet experience for their kids.
Our Cleanfeed service was aimed at providing parents with the tools they needed to provide a clean internet experience to their kids by allowing them to:
- Turn on or off the internet on devices.
- Schedule when the Internet was available.
- Block inappropriate content.
- Report on usage.
After 4 years working on WebSafetyNet we decided to focus our time and energy elsewhere. While a shame to work on a project for so long and not get it off the ground I wouldn't be the first person in this position. What is important is what you learn from the experience. Here are some of the things I learnt along the way:
- Linux development and architecture.
- Deep understanding of firewalls and networking in Linux environments.
- Listen to your devs.
- Products can be released without being perfect. Users provide feedback, feedback makes things work. No users, no feedback.
- Limited capital means limited input.
- Limited input means limited output.
- Don't let your pride get in the way of releasing a product. Nothing will be perfect first