Key Achievements

• CEO’s Award for the best use of social media 2021 Sales Kick Off.

Key Responsibilities 

• Meeting and exceeding sales targets for long term profitability
• Adhering to strong forecasting and pipeline management techniques
• Establishing and maintaining strong business relationships with current and potential clients
• Working with the Sales Engineering team to ensure the delivery of high-quality security designs and proposals to present to clients
• Having an excellent understanding of the business to ensure accurate reporting of data and pipeline status

Key Achievements

• ANZ Employee of the Year 2020
• Top 20% of Sales, 2016, 2017 and 2018. Awarded Presidents Club 2017, 2018 and 2019
• Sales Engineer of the Year APAC: 2017 and 2019
• Double digit growth in my territory 4 out of 5 years
• Primary Guest Speaker for events on behalf of ANZ

Key Responsibilities

• Providing excellent technical support and backup to the TAM and CAM Team
• Building security frameworks to assist the channel in winning deals
• Meeting and exceeding sales quotas and targets
• Developing and delivering keynote presentations on security and business best practice to large audiences
• Working with senior management to build and deliver a pipeline and forecast that is accurate and achievable
• Keeping up to date with the fast-evolving security space from a technical perspective
• Being a technical evangelist for the large product portfolio maintained at WatchGuard

Key Achievements:

• Designed and implemented a national telephone system across five sights with complex IVRs and call routing while assisting a third-party carriage vendor in implementing structured QOS and network routing for a national travel agent
• Designed and implemented a sixty-seat contact centre with full telephone banking integration including carriage network, local network and branch office telephony system for a large credit union
• Championed and implemented a new help desk ticketing system for the technical department leading to greater accountability of staff hours, increased support level and statistics/reporting provided to customers and management

Key Responsibilities:

• Providing technical presales advice to the national presales team on the full product suite particularly in tender responses to ensure they are complete and achievable, and meet the customer’s technical requirements
• Head technician providing support to both customers and the internal technical team to implement the products sold under the Schepisi portfolio
• Partnered with the internal senior management team to develop, implement, and support the national IT infrastructure.
• Partnered with Telstra on large enterprise and government customers to implement Unified Communications across a number of technologies including, but not limited to, mobility, voice, video and data
• Trained staff and customers on new products

• Ran small business providing IT support services for up to 50 regular and other ad hoc clients
• Provided end to end support across a broad range of products and services from varying vendors including remote and phone support, onsite support, hardware and software solutions
• Provided pre-sales services in network infrastructure and design, configuration and installation of VOIP based PBX technologies, troubleshooting complex technology support issues, implementation of backup and redundancy plans.
• Undertook all management tasks involved with owning and operating a small business including bookkeeping, accounting, marketing and sales activities.